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Bench Seating, Washroom Products & Accessories

Trading & Shipping

SHIPPING

Currently 98% of stock items listed are in stock and can be shipped between 24 – 48 hours from time of order. Some items shown may be custom made and this information will be listed on the product details which states shipping will be between 2 – 3 weeks. Please check at time of order.

Delivery costs will vary depending on total amount of purchase and size and weight of items.

FREIGHT & GOODS RETURN POLICY

GOODS RETURNS/CREDIT CLAIMS

1. Goods returned for credit will need to be approved by Sijag Administration. A Return Advice Form (RAF) will need to be completed and returned to Sijag with the product(s). This form will be sent on request by email or mail or downloaded from Information Section on the Sijag website.

2. All goods returned will be checked for re-saleability prior to replacement or Credit.

3. Freight costs on all returned goods must be paid by the sender. We recommend that returned goods are posted via Australia Post with shipment registration and/or insurance. Customers assume any and all risk of loss, theft or damage to goods during return transit.

4. A copy of the invoice number/date or proof of purchase is required to be provided with the Credit Claim.

5. No claim, for any reason, will be accepted or approved after 30 days from dispatch.

6. Goods returned will only be credited if considered to be in its original condition and packaging with all product components included.

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